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Satisfied Customers

Kim
I just wanted to thank you again for your help in my refinance. You explained everything clearly and 
helped expedite things through to closing. I plan on recommending you to anyone I come across 
who's interested in a new mortgage or re-fi.
Raymond Gilford

My wife and I are active real estate investors. We've been through numerous realtors, agent/brokers, insurance brokers, inspectors, lawyers and of course numerous mortgage brokers. Kim Altier-Clark is by far the most professional person we've worked with across the whole spectrum. She's a key member of what my wife and I consider our 'investment team'". Jason & Rachel Delgado, Austin, TX.

Kim,

I just wanted to thank you for your awesome service in getting me a home loan at a good interest rate! In fact it was great to find out that my mortgage payment was even less than estimated! You were very efficient & friendly every time I spoke with you! Working in customer service I know everyone is quick to complain about bad service, so I try to make it a point to acknowledge great service, so I try to make it a point to acknowledge great service continued back to you!

Jennifer Clark

P.S. I love my house!

My husband and I had been attempting to work with a loan officer in the Dallas area for several months to refinance our home at the lower interest rate he initially quoted. However, once we filled out the paperwork we were informed that the rate was no longer available. The loan officer assured us the rates would come back down and to just be patient. Ultimately, the best deal he could offer was going to cost us considerably more than he had originally led us to believe.

My son lives in Austin and he suggested we call Kim Altier-Clark whom he highly recommended. Kim was able to help us refinance our home at our target interest rate in a very short period of time and saved us a substantial amount of money in the process. The fact that we live in the Dallas area and Kim works out of Austin was not problematic in the least. We filled out an on-line application and Kim very quickly emailed the necessary documents which we simply downloaded, printed, signed and returned via Kim’s overnight service account. We were also able to utilize the local title company through which we originally purchased our home and Kim simply coordinated everything with their loan processor. Kim was more than willing to answer any questions we had regarding refinancing and was very upfront and honest throughout the process.

We found Kim to be highly competent and professional. It was truly a pleasure doing business with her. We have recommended her to friends, relatives and our real estate agent in Dallas without hesitation.

Sincerely,
Charlotte Herrbold

My experience in the home buying process was pretty much like most people. I wanted to buy a house, but I didn't have a big down payment and the whole process seemed pretty intimidating. The difference between me and most buyers is that I enjoy doing a lot of research on the internet before I make a decision, I don't let emotions come into the process. I give that background on me because I had to weed through about 25 brokers before finally choosing Kimberly.

My experience with Kimberly has been only through e-mails (my preferred choice). I could take my time and send her a list of questions and the same day or the next day at the latest I would have the answers back. Many other brokers would respond back a week or more later. Also, some other brokers would make me feel like I was taking too long to make up my mind or that my questions weren't intelligent. Kimberly was very patient and encouraged me to ask as many questions as I wanted.

I'm sitting in a beautiful 4 bedroom house that I obtained with Kimberly's help. Her fees were lower than the other brokers I researched and she was the only one who was able to get me the loan with no money down (amazing!) The other brokers all said that I would need between 5%-15% down payment money. Don't let other brokers fool you into thinking that they know it all, check with Kimberly. I kept a lot of money in my pocket thanks to Kimberly.

Sincerely,

Edward Newsome

As a Realtor here in Austin I have had the opportunity to work with several lenders, none have satisfied my clients and my needs as well as Kimberly Altier-Clark. The majority of my clients are first time home buyers and they absolutely love working with Kim. She is upfront and honest, explains the process thoroughly and is always professional. She is quick to accommodate their needs, driving across town to pick up items needed to complete a file. Many loan officers just take the application then pass it off to a processor to be completed. Kim is her own processor, following through on all aspects of the loan. She knows the minute anything is needed and notifies all parties involved in the loan. She is also very easy to contact, always returning phone calls and e-mails promptly. As a Realtor, she makes my job much more pleasant!

When it came time for me to purchase my own home, there was no question as to who would process my loan. Kim showed me the same professionalism she shows my clients, getting me the best rates possible with the least amount of closing cost. My loan process was smooth and stress free, allowing me to focus on all the other aspects of moving.

I would highly recommend Kim to anyone, being a first time homebuyer, a seasoned home buyer or refinancing an existing home loan. As for other Realtors, if you like stress free transactions and lenders who get the loans closed, I say call Kim!

Sincerely,
Jane Heiniger

About six months ago I was working on purchasing my first investment property. I was not very familiar with the process but had gone through two other home closings within the past few years and didn’t think it would be too difficult. I shopped around and found a couple brokers who advertised good rates and closing costs, and I started working with them. Soon thereafter, numerous delays occurred as the brokers were not able to get the loan I had asked for, and two months later I was still at square one, with the deal about to fall through altogether. Then I found out about Kim from my realtor. After I started working with Kim, things really moved quickly without any problems whatsoever. Kim was able to match the low rates I was hoping for initially, with very competitive closing costs, and was able to close the deal in less than three weeks.

When I moved to a new house this past month, I didn't hesitate to call Kim to get me a good mortgage at a good rate. I still shopped around a little (As we all must follow Mom's advice!), but that only confirmed that Kim still had the best rates by far with the lowest closing costs. Her rates and fees were even lower than those offered directly by several banks. It was very nice not to have to worry about the mortgage approval process so I could spend more time finding the right house and coordinating the move with my family. As closing time approached, there was a lot of coordination needed regarding funding as my previous mortgage needed to be paid off before the new one would go through. Kim actively worked with my realtor to ensure this went smoothly without any delays.

Throughout the loan approval process for both loans, Kim was very easy to work with. Up front, Kim knew exactly what would be needed to close the deal - what documents she needed, what procedures to follow, and what companies and banks to deal with. There were no unpleasant surprises, no unexpected costs, and no delays during the process. She was easy to get in touch with over the phone and via email, and returned all my messages promptly (usually within an hour). When I had to deliver documents, she drove across town to pick them up from my workplace. She was also flexible enough to make the process work for me, while meeting the more strict requirements of the lenders as needed in order to keep things moving forward.

Kim Altier-Clark has proven herself twice to be the most effective and dependable mortgage broker I've ever worked with. I have really enjoyed working with Kim, and will continue to do work with her for all my future home purchases, whether for investment property or for my own home. There are a lot of mortgage brokers out there right now, but I believe there are very few as good as Kim. I would highly recommend Kim to anyone looking to get a mortgage, whether they're experienced homebuyers or not.

Mr. K Kennison

I recently bought my first house, and my realtor recommended I use Kim Altier-Clark as my lender.

I was really impressed with Kim. She accepted most of my information through fax and email, which was very convenient, and when she needed original documents or my signature, she came to my office to collect them. She got me pre-qualified quickly, and was always accessible to answer my questions about financing options. She presented me with several different financing options, and in the end she was able to find the perfect lending program for me.

I felt like Kim really went to bat for me, and genuinely cared about finding the best solution for my mortgage financing. She made the whole process easy, convenient, and understandable. I’d recommend Kim to anyone buying a house, and especially to first-time buyers. In fact, I’ve already recommended her to another friend who’s currently house-shopping. Kim’s the best!

Regards,

Matt Baker

Kim at American Homefront Mortgage helped me buy my first house. What could have been a completely stressful nightmare turned out to be a great experience. I always felt like I was in good hands. She showed that she takes great pride in her job and that she wants the best for her customers. Since this was my first home purchase, I had a ton of questions and she always had the right answers, right away. I would definitely work with her again.

Kent Allen

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